Tel: 01626 332182
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Please read the most up-to-date information on Covid-19 (Coronavirus) from the NHS
We are now in the delay phase of our response to COVID-19. Due to the current situation, the directive for GP surgeries is to triage all patients with a telephone consultation in the first instance. Should the GP feel it is necessary to see you face-to-face, they will arrange the appointment themselves. We have also suspended all online pre-bookable appointments until further notice. If you have a non urgent medical query, please use our eConsult service on our website.
As of Monday 30th March 2020, the surgery will not be accepting any paper prescriptions in the short term due to Covid-19, We ask that all patients register for Systmonline to order your prescription. Please contact the surgery for our team to organise this for you. If you do not have internet access, please contact us and we will try to assist you with your prescription request.
Thank you for your cooperation at this difficult time.
If you are in pain, please also see our pain section which includes online resources to help you keep active whilst suffering with a painful condition
The Torbay and South Devon Physiotherapy Service is available for patients registered at this practice. They offer musculoskeletal (MSK) appointments in local hospitals across the area.
You can refer yourself for an musculoskeletal (MSK) physiotherapy appointment and do not need to see your GP first. Currently 50% of their patients do not see their GP before the service.
Patients can use the easy, online appointment request service, or call us 8.30am – 12 noon, Monday to Friday on 0300 456 9987(local rate). However, please note: At peak times you may be unable to get through to the booking service by telephone on the first attempt. Please continue to try and a booking clerk will become available.
If you have any of the following, neurological problems, such as: Parkinson’s Disease, Stroke or Multiple Sclerosis, or children’s developmental problems such as Cerebral Palsy, you will need a specialist team referral, following discussion with your GP.
Please find below the various ways you are able to self refer to physiotherapy.
How to make an appointment, please visit http://www.torbayandsouthdevon.nhs.uk/physiopkb OR call 0300 456 9987 (local rate).
Lines open Monday to Friday, 08.30-12.00.
Link to Physiotherapy Intranet site - https://www.torbayandsouthdevon.nhs.uk/services/physiotherapy/
Also the link to all our Physio self-help videos would be really useful which is;
You can refer yourself direct for a specialist assessent in Paignton or Newton Abbot. Call 0300 0040335. Click on the link for more information.
Many people find that some simple stretches and exercises really reduce the pain from osteoarthritis. Find out more here!
Loads of helpful videos here from the team at Torbay Hospital. Includes tips for shoulders, knees, feet, ankles and patient who have had a stroke or suffering with vertigo
Get an eConsult response
within 48 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at the "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.